We bet that everybody has had a bad experience with a dishonest vendor, contractor or even a chauffeured transportation provider at some point in life. Therefore, it's important to pay attention and detect the red flags that can appear during the examination process. Of course that there are some obvious aspects that will make us stay away from a certain company. But what happens with the not so noticeable elements that are still pretty important and could diminish a potential customer’s confidence? These features are less discernible to those outside the industry. We've come to your aid and listed a few of them below:
They Don’t Have a Physical Address
The headquarters of a company is essential for creating the sense of companionship, for maintaining quality control and expressing corporate culture. Even Yahoo reconsidered the decision to allow its employees to work out-of-the-office. Having an office building is even more important for a chauffeured transportation provider because this kind of business involves working together with plenty of specialists. Have you thought that one ride with car service to PIT airport implies the effort of a car dispatcher, logistics expert, and a chauffeur? Not having an office building may affect the company's ability to provide quality service every single time.
They Aren’t Screening Affiliates
In case your transportation demands imply car service at rush hour or outside the area where the company is situated, you’ll be taken care of by their affiliate network. Any experienced provider knows that their associates will act as a representative of the company in front of the customers; therefore, they carefully choose their affiliate network based on their record of service, maintenance and training programs. If a potential provider can't present the details of their screening process, you are entitled to worry about the quality of service they offer.
They’re Not Investing in Technology
Technology is and always will be important to any customer of a chauffeured transportation provider since it affects the quality of service they receive. The best companies offer a smooth, integrated experience for executive travelers, decreasing the risk for human errors. Any corporate travel manager should be able to organize a business trip through a customized booking portal and, as a consequence, a confirmation email should be issued afterward. When you have to request an email confirmation for the service you've booked, it’s clearly a minus for the provider and suggests that he hasn’t invested in technology.
They Call Their Employees Drivers
There’s no parity between chauffeurs and drivers. Just like in the case of concierges, being a chauffeur implies a long-standing tradition of catering to the transportation needs of the corporate and luxury travel individuals. Your coworker or neighbor might take you to the airport. But it takes lots of years of training, practice and a commitment to the highest standards to be able to offer the experience of being chauffeured.
They’re Not Flexible with Payment Plans
Once you've signed a contract with a corporate car service provider, you should have the possibility to be flexible with the payments depending on your accounting department’s needs. The chauffeured transportation company should allow your organization to pay monthly or after each trip, as it prefers. The provider should also give you detailed invoices after each journey for bookkeeping purposes if you request it. When the respective provider doesn't accept major credit cards, it’s an obvious sign of their lack of experience with corporate clientele.
It's critical for corporate travel managers to check the potential providers meticulously. This process is much easier once you know what to look for.
Chauffeured Driven Excellence
Regency Global Transportation Group is a chieftain of the industry, always offering high-quality, dependable ground transportation, in the Pittsburgh Area and even around the globe.
Our experienced employees are devoted to exceeding each of our client’s expectations by providing constant quality and impeccable customer service.
GROUND TRANSPORTATION & AVIATION SERVICES FOR MORE THAN 500 LOCATIONS
Regency Global Transportation is your best option for a chauffeured ground transportation company, having the vehicles, resources, network and skilled employees to take care of all your ground transportation needs, no matter where you're traveling.
Regency’s worldwide associates provide transportation for our clients in over 500 locations. They are thoroughly selected and supervised to make sure that your transportation always runs smoothly.
Global Chauffeured Transportation Solutions:
Airport Transfers
Nights on the Town
Conventions
Special Events
Business Meetings
On-Site Meet & Greet Services
Group Transportation Coordination
Shuttle Services
Regency Global Transportation can offer you a wide variety of chauffeured ground transportation services. A lot of meeting planners, corporate travel managers and executives prefer Regency for their corporate meetings, airport transfers or for any kind of special occasions. By choosing Regency Global Transportation, they receive the best Pittsburgh limo service.
Contact us at 1 800 397 0071 and get to know us better.
