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The 4 Questions You Need to Ask Your Limo Service Provider

Planning an event can be both exciting and stressful. You have to think about catering, decorations, and of course transportation. One of the most effective ways to spice up any event is by hiring a stylish luxury limousine. But in order to ensure that you have a fulfilling limo experience, there are certain questions you need to ask your service provider.

Our reputable Pittsburgh event limousine service has come up with a list of some of the most important questions you need to ask your potential service provider.

Consider employing our Pittsburgh car service for an unparalleled limousine experience whenever you are planning an event in the Steel City.

Here are some of the matters you need to cross off your list before settling on a professional car service.



This should be the very first factor on your list. It is important to ensure that the car service you are about to hire is in compliance with federal and state laws and that they are equipped with the proper insurance coverage. The company should be able to show you evidence of this without question. Also, ensure that their insurance policy covers you and your property in case of any incident because some car services will take out an insurance that only covers the vehicle and not the passenger in order to cut costs and avoid liability. So, make sure you are covered under the insurance policy before hiring a limo company.


Number of Passengers

Every limousine, like any other vehicle, comes with a predetermined seating capacity, meaning that it can only hold a certain number of people comfortably. Before approaching a potential service provider, understand how many people you intend to ride with in your limousine and the service provider can recommend a vehicle that suits that number. If they do not have a limousine that can hold the number of people you intend to ride with, you can either hire an extra vehicle or find a car service provider with a higher capacity limo.



Believe it or not, there is a huge difference between chauffeurs and drivers. Chauffeurs are professionally trained and typically have a Class D license while any person with a basic driver’s license can be a driver. In order to have a full luxury limo experience, ensure that your potential service provider only hires professional chauffeurs. Chauffeurs are well-dressed, attentive, hospitable, and extremely courteous. Some car services will try to cut corners by hiring regular drivers, so make sure that you are getting the full package by verifying that your potential service provider only hires professionally trained chauffeurs.


Minimum Time

Most limo services have a minimum number of hours you can hire them for. So, if you are hiring the vehicle for a brief period, for example, if you are only hiring the limousine to take you to the airport, make sure that you will at least hit the minimum threshold, otherwise you might end up paying for time you did not even get to utilize. Each car service is different, therefore, be sure to ask your potential service provider about their policy regarding the minimum number of hours.

Posted on May 22 2018

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From our clients:

Whether requests were made by phone or email, follow up and confirmation would come immediately. This communication instilled confidence in the pick up of our guests regardless of where they were going in the city. We have also used Regency as our point of contact for other cities and countries outside the US when executives were traveling and we felt the same confidence that our requests would be fulfilled precisely as we asked.
Our client changed her flights several times which affected the airport location and pick up time. Regency worked with us last minute and did not charge us for all the changes, we appreciate that! Thanks for the great customer service!
Booked a limo for my kids and their friends for prom. We got an 8 passenger stretch Lincoln town car which was very nice. The limo was clean and very new looking. The exterior was clean and no blemishes. The driver was very courteous and attentive to details. My kids told me he was an excellent driver; he opened the door for them all the time and treated them like VIP's. Regency has great service, great drivers and in my opinion the most up to date vehicles. Also the pricing is exceptionally reasonable and affordable.
Regency is my go to company for car service. I have been working with Stacey for a number of years, and I couldn't ask for a better service partner to work with. I even had to call in very early on a Sunday to cancel a reservation, and she was on it, and had it cancelled. I felt bad calling as early as I did, but she was a true professional. I recommend Regency to anyone that I know that needs car service. I'm grateful that you are always on time, and have very courteous, and friendly drivers. Your office staff is always great to work with too.
I feel very secure to use Regency Shuttle. You make my travel less stressful and I can relax knowing I will get to my destination safely.
I use Regency 5 or 6 times a year and have always found them courteous and dependable. I'm very pleased with this service.
Regency always does an outstanding job! You never fail to meet the high expectations that we have for transporting our customers, or individuals from our Corporate Office.