“Always there when they say, never in 10 plus years have I had a problem. Will always use Regency.
“Whether requests were made by phone or email, follow up and confirmation would come immediately. This communication instilled confidence in the pick up of our guests regardless of where they were going in the city. We have also used Regency as our point of contact for other cities and countries outside the US when executives were traveling and we felt the same confidence that our requests would be fulfilled precisely as we asked.„
“When I first started making transportation reservations the company that we used at the time was unreliable - drivers were often late or there were problems or confusions. Every Friday (we usually have weekly visitors) I would get anxious as to whether or not I would get a call asking where is the car. And then I started using Regency - and in the years that I have been using them - I have never once had an issue or problem - and I have booked many, many rides for our guests. Your service is outstanding - I never think twice about whether or not our guests will get picked up - even in the face of flight delays or bad weather! Excellent and outstanding service at ALL levels!! Your support staff is responsive and very, very courteous and nice to work with too! Always my pleasure to do business with Regency!„
“Regency is our first choice for transportation, including out of state. The staff is absolutely fantastic! They go out of their way to be helpful in any situation. Thank you!„
“Very professional, on time and worked magic with Pittsburgh traffic. I've used car services from Los Angeles to Manhattan and these folks in Pittsburgh do it extremely well. This was my third time and I will use them again!„
“Regency is the most professional organization I have worked with as a luxury hotel concierge. The service provided is always flawless. Not one mistake or misstep in over 20 years. I cannot say that about any other company!„
“I work for a local university and we traditionally have a lot of last minute time/location changes. Regency is ALWAYS willing to make the adjustments to please our guests. A+ service!„