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Privacy Policy

General: Regency Global Transportation and RegencyRides App is committed to protecting your privacy.  This Privacy Policy will explain to you our policies for collecting, using, and disclosing personally identifiable information that you provide to us. By submitting your personally identifiable information to us you agree to the terms of this Privacy Policy.

General: Regency Global Transportation and RegencyRides App is committed to protecting your privacy.  This Privacy Policy will explain to you our policies for collecting, using, and disclosing personally identifiable information that you provide to us. By submitting your personally identifiable information to us you agree to the terms of this Privacy Policy.

Why We Collect/How We May Use Personally identifiable Information:   We collect personally identifiable information in order to, among other things, (a) set up and provide services to our customers, (b) process customer payments, (c) improve our services, and (d) communicate with our customers. Customers may opt out of providing information covered by this Privacy Policy by declining to be customers. Providing this information is required to become a customer.
Sources of Personally identifiable Information: We receive and collect personally identifiable information from a variety of sources as we interact with our customers and with the public.  These sources include:

  • E-mails, correspondence, and applications we receive from all sources.
  • Cookies, URLs, web beacons, and other web identifiers we receive from visitors to our web sites.
  • Credit card and credit information we receive as part of our billing and collection functions.
  • Telephone calls, chat sessions, and blog postings we receive from all sources.
  • Account information provided by our customers.
  • Information posted on the Regency Global Transportation blog.

 What Information We May Collect: Due to the nature of our business, we collect a wide variety of personally identifiable information, including:

  • Personal data such as individual names, addresses, telephone numbers, credit card numbers, and e- mail addresses.
  • Business data such as business names, addresses, telephone numbers, credit card numbers, and e- mail addresses.
  • Non-personally  identifiable  information  for  aggregation  such  as,  among  other  things,  visitor browser type and screen resolution.

Information We May Disclose To Third Parties: Regency Global Transportation does not sell or rent any personally identifiable information we collect to third parties.  However, we may disclose or transmit personally identifiable information to third parties for specific purposes and situations, including:

  • In response to a subpoena, court order, or other valid legal process.
  • To process or collect customer payments.
  • To enable third-party vendors to provide specific services to Regency Global Transportation, including, among others, retargeted ad placement services and website tracking, recording, testing, and optimization services.
  • To prevent, investigate, or stop illegal or malicious activities including violations of our acceptable use policy, threats to our facilities, and threats to the physical safety of any person.
  • To our affiliated companies or to any entity that acquires majority control of us or one of our business units through merger, acquisition, consolidation, or otherwise.
  • Note that any information submitted on the Regency Global Transportation blog is immediately viewable by the public.

Payment Information: We only collect payment from customers who have agreed to our terms of service. This information is protected using industry standard methods. We do not collect financial information from non-customers through or generally through our public website. When you provide us with payment information it is collected on our payment page. Payment information you provide to us is stored on our servers and debited as set out in our terms of service. When we are contacted by an individual who is authorized to make changes to your account, we will remove, delete or add payment methods. When we collect payment information from you, it is SSL encrypted from end-to-end. Credit card information that is stored by us is encrypted on our servers. Credit card charges are executed through a merchant processing gateway, and all transactions are encrypted during execution.

External Links: We have no control over the privacy policies of web sites whose links appear on our site(s). Please review the privacy policies of those linked sites for an understanding of how they use information they collect from you.
E-Mail Opt-Out: You may opt-out of receiving most e-mails from us by following the “unsubscribe” instructions provided in the e-mails.

Cookies.  Cookies are small data files that are placed automatically on a customer’s computer by our computers.  These data files are read by our computer to determine whether you have visited our site before, how often, the length of time and which pages you view.  We use cookies to keep customers logged into our service, to collect transactional information about where our customers go during their use of our services and how they behave as well as to set language preferences.  Cookies are not used in conjunction with personally identifiable information, and, other than as necessary to keep a customer logged into the services, do not identify an individual.  Information collected using cookies is not sold by us, or used outside the services, other than as necessary to provide the services to customers.

Minors: The Regency Global Transportation website is not designed to be used by minors under 14 years old. It is not our intent to gather personally identifiable information about anyone below the age of 14.

Appropriate Procedures: We have put in place reasonable measures and appropriate procedures for implementing these policies and for safeguarding the information we collect from you.  However, we cannot guarantee that personally identifiable information we collect will never be disclosed in a manner inconsistent with this Privacy Policy.

Questions: If you have any questions or concerns about this Privacy Policy, please contact us at privacy@regencytransportation.com 

Deletion and Preservation of Information. Information covered by this Privacy Policy may be deleted upon a customer’s request. We may keep information covered by this Privacy Policy for a period of six months from the date of a customer’s termination of their relationship with us, or as required by law. Also, you may request that we update or correct your personally identifiable information by contacting us at 800-397-0071 (U.S.) or 412-321-6800 (Worldwide) or by writing us at:

Regency Global Transportation
1411 Beaver Ave.
Pittsburgh, PA  15233

Updates: We may periodically update this Privacy Policy without notice to you.   If we modify this Privacy Policy, we will provide notice to customers via email and display a banner on https://www.  regencytransportation.com for thirty days following a change.  Please refer to this Privacy Policy regularly to remain updated about our current privacy policies.  Your continued use of our services after we post an updated Privacy Policy serves as your acceptance of that updated policy.



From our clients:

I work for a local university and we traditionally have a lot of last minute time/location changes. Regency is ALWAYS willing to make the adjustments to please our guests. A+ service!
Regency always does an outstanding job! You never fail to meet the high expectations that we have for transporting our customers, or individuals from our Corporate Office.
Your company has changed my life. Getting to and from the airport is wonderful now. You've taken the hassle out of travel. I also have used your service to pick up my children when they're arriving late at night at the airport. I'm completely secure in the fact that your drivers will check for delayed flights and will be there to meet them no matter the time. We've also used your company to book drivers in other cities. We are completely satisfied with your services.
Regency is the most professional organization I have worked with as a luxury hotel concierge. The service provided is always flawless. Not one mistake or misstep in over 20 years. I cannot say that about any other company!
Regency is our first choice for transportation, including out of state. The staff is absolutely fantastic! They go out of their way to be helpful in any situation. Thank you!
When I first started making transportation reservations the company that we used at the time was unreliable - drivers were often late or there were problems or confusions. Every Friday (we usually have weekly visitors) I would get anxious as to whether or not I would get a call asking where is the car. And then I started using Regency - and in the years that I have been using them - I have never once had an issue or problem - and I have booked many, many rides for our guests. Your service is outstanding - I never think twice about whether or not our guests will get picked up - even in the face of flight delays or bad weather! Excellent and outstanding service at ALL levels!! Your support staff is responsive and very, very courteous and nice to work with too! Always my pleasure to do business with Regency!
I feel very secure to use Regency Shuttle. You make my travel less stressful and I can relax knowing I will get to my destination safely.