Pittsburgh Limo Service
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Customer Care

At Regency Global Transportation, customer care is the very foundation to our success.  Ensuring the comfort and safety of our passengers is the focus from our entire team at Regency. Our employees take pride in our professionalism and personal attention to our clients’ needs. 

We also use state-of-the-art technology to ensure that your travel with us is seemless and stress free.

We will always consistently strive to exceed our client’s needs and expectations through quality, reliability, and exceptional customer service.

Full service transportation for busy people is not just part of our tagline, it is our goal with each and every point of contact with our customers.  We strive to make our customers’ lives easier with a full range of personalized and exceptional service.



From our clients:

Very professional, on time and worked magic with Pittsburgh traffic. I've used car services from Los Angeles to Manhattan and these folks in Pittsburgh do it extremely well. This was my third time and I will use them again!
Regency is the most professional organization I have worked with as a luxury hotel concierge. The service provided is always flawless. Not one mistake or misstep in over 20 years. I cannot say that about any other company!
Regency is my go to company for car service. I have been working with Stacey for a number of years, and I couldn't ask for a better service partner to work with. I even had to call in very early on a Sunday to cancel a reservation, and she was on it, and had it cancelled. I felt bad calling as early as I did, but she was a true professional. I recommend Regency to anyone that I know that needs car service. I'm grateful that you are always on time, and have very courteous, and friendly drivers. Your office staff is always great to work with too.
Whether requests were made by phone or email, follow up and confirmation would come immediately. This communication instilled confidence in the pick up of our guests regardless of where they were going in the city. We have also used Regency as our point of contact for other cities and countries outside the US when executives were traveling and we felt the same confidence that our requests would be fulfilled precisely as we asked.
When I first started making transportation reservations the company that we used at the time was unreliable - drivers were often late or there were problems or confusions. Every Friday (we usually have weekly visitors) I would get anxious as to whether or not I would get a call asking where is the car. And then I started using Regency - and in the years that I have been using them - I have never once had an issue or problem - and I have booked many, many rides for our guests. Your service is outstanding - I never think twice about whether or not our guests will get picked up - even in the face of flight delays or bad weather! Excellent and outstanding service at ALL levels!! Your support staff is responsive and very, very courteous and nice to work with too! Always my pleasure to do business with Regency!
I feel very secure to use Regency Shuttle. You make my travel less stressful and I can relax knowing I will get to my destination safely.
Our client changed her flights several times which affected the airport location and pick up time. Regency worked with us last minute and did not charge us for all the changes, we appreciate that! Thanks for the great customer service!