Regency Transportation: Our Commitment to Duty of Care
Duty of Care is the governing principle behind the planning and execution of transportation services. It is what separates great companies from those that are just average. By and large, our industry suffers from internal problems like poor management and lack of consistency in adherence to acceptable protocols.
At Regency Transportation, however, we understand that doing things a certain way and doing them well every time is the recipe for a great passenger experience. We welcome the opportunity to earn your trust through consistent, comfortable, and safe corporate ground transportation services.
Fully Vetted and Experienced Drivers
Our drivers go through a rigorous battery of checks to ensure that you are riding with a reliable, safe, professional driver every single time. All our drivers submit to a background check that details licensing, employment history, and a background that is free of any criminal history or activity.
All Regency drivers have a minimum of two years' experience in the commercial driving and chauffeur industry. They demonstrate an impeccable ability to serve the needs of even your most valued and important clients, investors, or employees. We periodically perform surprise audits to ensure that our drivers are maintaining the highest standards of care for both their passengers and their vehicles.
Comfortable, Diverse, Late-Model Fleet
Our goal at regency is to provide you with a truly impressive and comfortable ride every time. All of our cars are meticulously cared for, and undergo regular maintenance to keep them at peak performance at all times. We take pride in the cleanliness and condition of our vehicles, and retire them before they ever start showing signs of wear. No vehicle in our fleet is more than five years old or shows any obvious signs of age or disrepair.
All our drivers are required to carry high-limit liability policies and name Regency Transportation as an insured entity. We also carry our own blanket insurance policy to cover gaps and shortfalls that may be present in our drivers' policies.
Both the company and its drivers maintain proper levels of coverage that adhere to and exceed the regulations set forth by the state of Pennsylvania, the city of Pittsburgh, and any outlying area. In the unlikely event that an accident occurs, you can be assured that not only will your needs be met, but that we also have established and adhered-to procedures to help keep you safe.
Track Your Ride, Know Your Driver
Our exclusive mobile app is a free download and allows you access to real-time GPS vehicle tracking so you are always in the know regarding the location of your vehicle. The app also provides detailed information about the make, model, and other relevant information about your vehicle, as well as an up-to-date photo ID of your driver.
We Value Your Feedback
There is no better way to improve on our services than to know what our customers want. This is why we hope you will fill out our post-ride survey and driver evaluation. Both are delivered via mobile app, and are easy to complete. Rate your experience and provide your feedback. We want to know everything—what we did right, where we missed the mark, and how we can improve.
Regency Transportation is proud to serve the needs of our clients throughout the city of Pittsburgh, its suburbs, and outlying areas with the strictest adherence to Duty of Care standards. We invite you to discover the Regency Transportation difference and make us your go-to company for all your corporate ground transportation needs.
From our clients: