At Regency Transportation, the health and wellness of our employees and passengers is a priority, especially during this fast-moving, and unsettling pandemic. We have been proud to serve the Pittsburgh area for more than 25 years with outstanding, high-quality transportation services. We have now added new processes, procedures, and services to ensure the safety of our passengers and staff.
Here are some of the steps we are taking to help minimize the risk of COVID-19:
- All employees’ temperatures will be checked daily. Any employee not feeling well, or with a temperature of 100.4 or higher, will be sent home. Depending on the employee’s status, they may need to be quarantined for no less than 2 weeks. Regency follows CDC guidelines pertaining to employee and passenger safety and wellness. These practices and procedures are updated daily as more information becomes publicly available from the CDC and local sources.
- Every vehicle is deep cleaned and disinfected each day by Regency’s detailing staff. Regency’s team is currently using CDC approved products.
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Each vehicle will be cleaned following CDC guidelines after the completion of each ride to minimize the possibility of virus transmission via frequently touched surfaces. Each chauffeur has completed Regency’s best practices training as it relates to cleaning and sanitizing the vehicle. Areas of focus during the disinfecting process include but are not limited to:
- Interior and exterior door handles, all flat services, interior windows, all exposed areas on doors including window buttons and door locks, headrests, all seat belts and buckles, all armrests, all backseat consoles, hand stabilizer bars, all seats, seat adjustment levers, and vents.
- Trunks and storage areas will be sanitized and disinfected after every use.
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Regency always requires that chauffeurs and passengers wear masks covering their nose and mouth while in the vehicle, aligning with the Pennsylvania Department of Health and CDC recommendations. If you do not have a face cover, we will be happy to provide you with a disposable mask at no cost.
* Children under the age of 2 are exempt, along with those who have trouble wearing a mask due to an underlying medical condition. You are encouraged to communicate this exception when making your reservation with Regency.
- Chauffeurs wear gloves while handling luggage.
- Regency has removed all standard amenities from the back of our vehicles, including bottled water, magazines, newspapers, and other potentially "shared" items.
- The air conditioning in each vehicle will always be set to "fresh air-no recirculation." Regency has instituted an accelerated filter replacement program, and you’re encouraged to open your windows for increased air circulation.
Should you have any further questions or concerns please feel free to call our office at 412-321-6800 or email resv@regencytransportation.com. We are here to serve you 24/7!